1. Is my donation safe and secure? Absolutely. Our website security is provided by Secure Sockets Layer (SSL), a recognized authentication and encryption software. In other words, the site becomes locked while you are giving us your credit card information and unlocks only when you leave the secured area, and your credit card number is “encrypted” so it is unreadable to anyone outside the transaction process. For more information, please read our Privacy and Security Statement.
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2. Will you protect my privacy? We guarantee that we will not sell, rent, or trade your personal information to anyone outside The Missing Piece Foundation. In addition, we offer you the option of donating anonymously so that the charity to which you donate will not receive information about you without your permission. Please read more in our Privacy and Security Statement.
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3. Will I receive a confirmation that my donation has been processed? Certainly. Once your donation has been processed, The Missing Piece Foundation will send you a receipt via email. All donations made through JustGive.org also appear in your account. To view donations for any given year, simply log into your account.
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4. What are the advantages of donating online? Most of us have the best intentions of doing something for charity but often hesitate because we don't have the time, knowledge, or trust to give to a specific cause, The Missing Piece Foundation bridges the gap between having the desire to help and actually making a difference. By donating online through us, you reduce the enormous fundraising costs for charities and reduce the amount of paper waste that adds to environmental destruction. We also provide you with an account of your Donation History, allowing you to keep track of your donations throughout the year -- especially helpful at tax time!
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5. How much of my donation goes to the cause? 3% is deducted from all donations made through the-missing-piece.org to cover the cost of transactions. These costs include credit card fees and those for stamps, envelopes, and checks. We do NOT absorb ANY of this 3% but use it to pay for these processing fees that we have no control over.
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6. Can I make a donation on the phone if I don't want to donate online? We urge you to take advantage of the convenience, safety, and simplicity of giving online. To maximize the benefits to the nonprofits, we are processing only online donations at this time.
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7. Can I make an anonymous donation? Absolutely. The Missing Piece Foundation is committed to protecting your privacy and offers you the option of donating anonymously. This means the charity knows your donation amount but does not receive your name or any other contact information about you. Read more about user privacy rights in our Privacy and Security Statement.
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8. Can I make a donation as a gift for or in memory of someone else? Yes! And it's our most popular feature! Please visit our Memorial and Honor Donate Sections.
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9. What are my payment options? You may donate using your Visa, MasterCard, or American Express card.
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10. Can I make recurring or monthly credit card donations to The Missing Piece Fondation? We look forward to offering this service in the near future.
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11. Is there a minimum donation amount?  No, there is no minimum amount. We are happy to accept any gift of $5 or more.
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12. Are my donations 100% tax deductible? Yes. TMPF and The-Missing-Piece.org are tax-exempt and your donation is fully deductible to the full amount allowed by law.
NOTE: Not all donations to nonprofits can be claimed as charitable deductions, even if the organization is registered as a nonprofit. Check with the IRS on whether or not an organization can receive charitable deductions.
CHARITABLE EVENTS: For a charitable event, only a portion of the ticket value is deductible. The portion that is NOT deductible is the value of the goods or services that you receive (e.g. dinner, entertainment, etc.). The rest is deductible. For example, if you pay $150 for an event, and the benefits received are worth $60, the tax-deductible amount is$90. The charity hosting the event will be able to identify the exact value of the benefits for each event.
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13. How do I view my Giving History? Your Giving History is located in Your Account, which you can access by logging in using the email address and password you chose during registration. Once in the Your Account page, click on the link called “Giving History.”
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14. Can I make a donation to TMPF? Donations are the foundation of our organization. By Supporting The Missing Piece Foundation, you help charities even more. To make a donation to us, please visit our donation page. Thank you.
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15. What if I have a problem making a donation? If you have any problems or questions, please contact our Customer Service department at help@the-missing-piece.org, or call us at (520) 421-2372
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16. Can I cancel a donation?
All donations made through The-Missing-Piece.org are not refundable. However, if for some reason there is an error on your credit card, please contact us at (520) 421-2372, and we will help solve the problem.
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17. Can I donate goods to TMPF?
There are mnay ways in which you could give to The Missing Piece Foundation. Please use our Donate and Support Us resource page to find out how you can donate and give your Perfect Piece.
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For more answers to your questions, please read our General Frequently Asked Questions.